Australia post: regular and express services
For most of our shipping, we use the services of Australia Post. We offer a couple of different shipping options- firstly, by the standard AusPost parcel delivery service (in most cases, this will get your order to you within the standard working week, ~5 days). And secondly, by AusPost Express Post (much faster delivery, particularly if you are within the ‘Next day express network’ areas- click here to take you to the Australia Post website for more information).
We calculate shipping costs in a couple of different ways. Firstly, there is the standard “weight X relevant cost per package service (i.e., regular post or express) and where it is going”. And, we have a Table Rate. The Table Rate is basically a flat rate with the cost determined by the weight of the package. There are two different weight classes- 0-0.5 kg ($6.00) and 0.5 kg-3 kg ($10.30), and as long as they are being shipped to an Australian address, the price doesn’t change. In terms of delivery speed, the Table Rate is basically the same as the regular ParcelPost. In many cases, you’ll be given the option of selecting one of those three shipping methods. If you want the order quicker, then of course, select ExpressPost. As for ParcelPost and the Table Rate, select whatever is cheaper and chances are, you’ll be saving a few dollars. If the Table Rate is unavailable (i.e., it shows postage costs as $0.00), you must select either the AusPost or ExpressPost options.
For larger and bulkier items, such as range poles, we use a courier rather than Australia Post for shipping. Similar to Australia Post, the cost of delivery depends on the weight of the goods purchased and the destination address. Please note that we cannot deliver bulkier items to PO Boxes.
Additional information on delivery costs
By the time that you make it to the checkout, you’ll notice that our postage rates are cheaper than most other companies. We aim to deliver all orders at cost price (which includes not only the actual delivery rate, but may also include the cost of packing materials).
Other shipping information
Generally, we try to dispatch your order within 24-48 hours after we receive payment.
Please note that we currently ship within Australia only.